YouTube simply closed the ebook on a sign-in bug that locked some individuals out of the app on sensible TVs and gaming consoles. That concern was mounted earlier this week, however one other account-related downside surfaced quickly after. This time, the difficulty hit individuals making an attempt to join or change paid subscriptions throughout YouTube and YouTube TV — and Google says it has already mounted that too.
In a group submit, YouTube mentioned some customers bumped into errors or failed dialog packing containers when making an attempt to enroll, add packages, or modify current subscriptions. The corporate mentioned it was investigating the problem, however didn’t establish the trigger or say how many individuals have been affected.
We’re conscious that a few of you’re experiencing a difficulty the place customers might encounter errors or failed dialogs when making an attempt to enroll, add packages, or modify subscriptions on YouTube and YouTube TV.
Just a few hours later, Google up to date the submit to mark the incident as mounted. Customers ought to as soon as once more be capable of enroll, add packages, or make adjustments to YouTube and YouTube TV subscriptions with out hitting these errors. Google recommends refreshing the browser or app if the issue nonetheless seems.
This concern is now mounted! You must now be capable of enroll, add packages, or make adjustments to your YouTube and YouTube TV subscriptions with out encountering errors. If you happen to nonetheless run into any bother, strive refreshing your browser or app.
The outage seems to have been comparatively restricted. We couldn’t discover a noticeable wave of matching complaints throughout social media or YouTube’s group boards from the previous day. Current subscription-related posts largely concern separate points reminiscent of nation verification, billing, or particular person account issues.
Nonetheless, Google’s public acknowledgment confirms this wasn’t merely a handful of customers mistaking a declined card or account restriction for a service downside. Subscription administration is very necessary on YouTube TV, the place customers can change plans and add or take away paid networks and packages.
That is additionally the second YouTube account-related concern Google has resolved inside days. Earlier this week, a separate bug prevented some viewers from signing into YouTube on TVs and recreation consoles, with affected customers reporting issues throughout a number of TV manufacturers and consoles.
For now, each points are marked as mounted. If subscription adjustments nonetheless fail, Google recommends refreshing YouTube or YouTube TV first.